Emerging economies represent market opportunities around global demographics. Globalization is no longer just for multi-national corporations. Mature technology and business process management empower small to medium size enterprises to utilize outsourcing as strategic tools to drive bottom line growth. Despite this increasing trend, often time SMEs are not able to realize outsourcing benefits.

Most SMEs have difficulty to develop simple and feasible outsourcing solution to address multiple business needs. Typically many hidden costs are not taken into account such as communication overheads, transition risks, learning curve, setup times, government regulations and etc. Service buyers fail to capture the expected outsourcing results. Vendor relationship ends and time and resources are wasted.

Value added outsourcing is a strategic activity. It requires diligent collaboration between vendors and clients. Careful planning, active communication, mature processes and disciplined cost control are cornerstones of successful outsourcing initiative. Diverture specialize in value added outsourcing service for SME. We understand outsourcing failure is devastating for small to medium size business. We develop sustainable plan with precise estimates in time and cost. We strive for simplify and efficiency to drive the most benefits out of outsourcing and help clients focus on core business competencies.

 

Our Outsourcing Process
 

At Diverture, we take a holistic view of the end to end business processes. Our focus is to build quality in outsourced processes from planning to the end of relationship. It is imperative to develop a consistent, objective and structured approach to determine cost and productivity of each outsourcing engagements. Our methodology is developed by a group of industry experts who had managed successful offshore-outsourcing projects. Our consultants possess experience, judgment, intuition and know-how to deliver value added outsourcing services. We help SME clients analyzing their needs and matching with the right outsourcing strategies to reach the business goals.